Privacy Policy
Singles Escape UK ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with UK law.
1. Information We Collect
When you create an account, we collect the following information:
- Account Details: Your name, email address, and date of birth.
- Profile Data: Your gender, location, interests, and photos you choose to upload.
- Verification Data: Outcomes from our 3rd-party age verification (note: we do not store your original ID documents).
- Usage Data: How you interact with our site, including message metadata and preferences.
2. How We Use Your Data
We use your information to provide our services and ensure a safe environment:
- To create and manage your profile and matches.
- To verify your identity and age for safety.
- To improve our website based on user feedback and analytics.
- To communicate with you regarding your account and matches.
3. Sharing Your Information
We do not sell your personal data. We only share information with third parties in the following circumstances:
- Service Providers: Secure payment processors (Stripe/PayPal) and age verification partners.
- Safety & Legal: If required by UK law or to protect the safety of our members.
- Analytics: Aggregated, anonymised data shared with Google Analytics or Meta for marketing optimization.
4. Your Rights
Under the UK GDPR, you have the right to:
- Request a copy of the data we hold about you.
- Correct any inaccurate information.
- Request the deletion of your account and personal data.
- Object to the processing of your data for marketing purposes.
5. Data Retention
We store your data only for as long as your account is active. If you delete your account, your personal information is purged from our active databases within 30 days, except where retention is required for legal or safety audits.
Have a question about your data? Contact our Data Protection Officer via our Contact Page.